Informal transit systems provide a valuable service especially to low-income neighborhoods where other transit is not available.
Most cities struggle to subsidize urban transit and should take advantage of the transit services provided by entrepreneurs.
Cities need to recognize informal or paratransit operators in transport policy, and pro-actively engage them on a path toward operational reform.
- Connect existing services into an integrated network.
- Invest in priority infrastructure.
- Pro-actively upgrade and integrate informal operators.
- Harness technology for more productivity.
- Offer targeted subsidies for underserved areas.